Water Service - Establish New Services

To establish new service, customers must complete this form and turn it in to Utility Billing at City Hall. To establish service, a $100 (individual) or $200 (commercial) nonrefundable set-up fee and a valid picture ID is required. Renters are required to provide a copy of their leases, and if you purchased property, you are required to bring a copy of your closing documents. Please call (706) 863-4576, ext. 450 to pay your set-up fee over the phone. 
 

Paying Your Bill
All payments are due by the 10^th of the month. Bills are considered delinquent after the 20^th of the month at 5PM, and a late charge of 10% will apply. Bills not paid by 5PM on the 25^th of the month will result in water cut off for non-payment, and will not be reconnected until the entire bill, plus a reconnect fee of $25 is paid in full. 

Types of Payments

1. Visa
2. MasterCard
3. Money Order
4. Check – please make checks payable to the City of Grovetown
5. Online Bill Pay – click here
   
   

Transaction Fees   

• $100 (individual) or $200 (commercial) nonrefundable set-up fee
• Returned check fee is $35
• Credit or debit card payments will be charged $1.25 per transaction
• If water is disconnected on cut offs there will be a reconnection fee of $25
• For new builders and contractors needing to purchase water and sewer taps, the fee is 3% of the total amount due