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March 31, 2017
To: Grovetown Citizens and Area Media Outlets
Subject: March 2017 City of Grovetown Customer Utility Bills
As promised the City of Grovetown is making the transition from postcards to sealed envelopes for utility customer bills to protect the privacy of City utility customers and meet regulatory requirements.
The newly formatted bills for the month of March were printed, inserted into envelopes, and taken to the Augusta postal facility for mailing. It was discovered at the bulk mailing facility, however, that if the bill moved within the envelope part of the address could slide outside the envelope window potentially causing confusion in mailing so the bills were brought back to the utility billing department for correction so that all customer addresses could be clearly and easily seen and read during the postal delivery process.
All newly formatted utility bills in envelopes for City of Grovetown utility customers will be sent out by the close of business today, Friday, March 31, 2017.